Franchise Partner AGREEMENT

(Digital OTP based consent as signature)

THIS AGREEMENT is made and executed at Pune Maharashtra on this ________day of _________, 2024.

BY AND BETWEEN Exuberant Systems Pvt Ltd., a Private Limited Company registered at Pune ROC and having its Registered Office at 7th Floor, Mayfair Tower, Tower- 2, Old Mumbai-Pune Highway, Wakdewadi, Shivajinagar, Pune 411005 (hereinafter referred to as “Exuberant Systems Pvt Ltd.” which expression shall where the context admits include its successors, assigns and attorneys) of the One Part
AND
Franchise Owner Name Mr/Mrs/Ms.________________________ a _____________________ Company / Firm having its Registered Office at _______________________(Location) Aged ________ years (hereinafter referred to as the “Franchise Partner” which expression shall include its successors, assigns and attorneys of the Other Part

WHEREAS:
EXUBERANT SYSTEMS PVT. LTD and its brand “DOL Money” earlier it was known as “Dealsofloan” (Now Referred as “ESPL”) is a Fintech company engaged in financial consulting and providing various financial services to its customers in India and marketing associate/ Partner of multiple financial institutions for Sourcing of their various products and allied services.

AND for the purposes of its business activities, ESPL requires certain vital and confidential information about the credit worthiness of its prospective customers and relevant details about their net worth, business interests, assets, etc. and for the said purpose ESPL is desirous of appointing a

DOL Money Officer (Non- Employment/Contract/Commission based)

to provide the necessary required information to ESPL

ESPL is engaged in business interalia providing various financial services to its customers in India.

Note

• DOL Money (Dealsofloan) is the brand name of Exuberant Systems Private Limited,
• Exuberant Systems Private Limited will be referred as “ESPL”

NOW THEREFORE THIS AGREEMENT WITNESSETH AND IT IS HEREBY AGREED BY AND BETWEEN THE PARTIES HERETO AS UNDER:

1. SCOPE:

ESPL hereby engages the Franchise Partner as its Direct Selling Associate, on a specific location with multiple Franchise Partners to cater market and canvass the Products and Services to potential customers and to introduce potential customers to ESPL, and fulfilment of potential customers (login to disbursement) availed from ESPL on pay-out sharing basis within the Territory.

2. TENURE OF THE AGREEMENT

This Agreement shall come into force on ___________’2024 and shall continue till annual renewal, unless terminated earlier or failure of annual renewal. Notwithstanding this either party hereto can terminate the agreement by giving one month notice in writing to the other party.

3. DUTIES AND RESPONSIBILITIES OF THE Franchise Partner (referred as DSA)

1. Franchise Partner/ DSA shall increase the business of ESPL and to represent the interest of ESPL properly through systematic canvassing, marketing of the Products and Services to potential customers within the Territory and assisting ESPL in schemes for publicising the activities of ESPL, as and when required by ESPL The DSA shall introduce the potential customers to ESPL to enable the customers to enter into agreements directly with ESPL.
2. Franchise Partner/ DSA shall provide such assistance and support to ESPL during advertising campaigns, mailers, loan melas or any such other promotional activities, as and when so required by ESPL
3. The Franchise Partner/ DSA shall assist ESPL in Lead data entry in App/CRM, taking customer consent for data uses, as per the RBI digital lending guideline and Submit to Login in App/ CRM, completing the documentation, physical login, solving queries, feedback updating in App/CRM and other arrangements between ESPL/ Banking Partner and the customers.
4. The Franchise Partner shall also be responsible, as and when requested by ESPL, to assist ESPL in soft calls to help recover outstanding dues from defaulting customers, if any, in the manner as required by ESPL in writing from time to time.
5. The Franchise Partner shall abide by the Code of Conduct, Ethics and Business Principles (“the Code”) as prescribed by ESPL from time to time. The present Code is reproduced below which may be modified by ESPL at its sole discretion.
6. The Franchise Partner shall ensure that its/her/his sales staff and representatives shall comply with the Code of conduct and all obligations of the DSA contained in this Agreement.
7. The Franchise Partner shall not make any unauthorised statements, claims, warranties, or representations concerning ESPL or its Products and Services.
8. The Franchise Partner shall not collect any payment from the customer on behalf of ESPL or it's banking partners. Payments made by the customer towards advance processing fee or any other charges shall be collected only by an employee of ESPL or it's banking partners under due acknowledgement to the customer.
9. The DSA shall mandatorily make use of EXUBERANT SYSTEMS PVT LTD's (DOL Money) proprietary partner mobile app/ DOL CRM (Customer Relationship Management) software to manage their business.
10. The Franchise Partner shall not share the leads passed to him/her by ESPL with anyone outside the DOL Partner App/ DOL Money CRM unless explicitly told to do so in writing by ESPL

4. ESPL DISCRETION TO REJECT

ESPL may, at its absolute discretion, accept or reject any proposal or introduction made by Free and the decision of ESPL in this regard shall be final. All proposals generated by the Franchise Partner while increasing the business of ESPL will only be referred to ESPL

5. CONSIDERATION PAYABLE BY ESPL TO THE PARTNER

1. As consideration for the services performed by the Franchise Partner, ESPL shall pay to the Franchise Partner/DSA, commission at the rate specified in the Dealsofloan CRM/ Partner Dashboard/ DOL Partner App, this rate may vary from time to time. ESPL shall not be liable to pay commission in the case where the application of the customer has been rejected/ Cancelled. The Franchise Partner shall not question or raise any disputes in respect of the rejection of the application by ESPL
2. Further, the discretion to pay or not of any incentives over and above the actual commissions agreed by ESPL shall be solely with ESPL,
3. All payments of commission due to the Franchise Partner will be paid through Wallet account in DOL CRM/App, only after completion of all post-disbursal documentation, and formalities with the customer, as required by ESPL
4. ESPL will only pay commissions to the Partner/ DSA for the products and services sold using ESPL' DSA code.

6. Franchise Partner COMPLY WITH LAW AND INSTRUCTIONS OF ESPL

1. The Franchise Partner shall always act in conformity with all applicable laws, rules and regulations and all instructions, (general, specific, or special) as and when provided to the Franchise Partner by ESPL These instructions may be amended, added, modified, or revised by ESPL from time to time and shall be communicated to the Franchise Partner who shall comply with them. It shall be the responsibility of the Franchise Partner to convey the instructions/ guidelines and the amendments, additions, modifications, revisions to its employee, staff and personnel and ensure that they are strictly adhered to.
2. The Franchise Partner and its staff, employee and personnel shall always act strictly as per law and without violating any law and secure the best interest of ESPL If he or she or they so desire they may seek further clarifications from ESPL on all or any matter or transaction.

7. INTELLECTUAL PROPERTY RIGHTS OF ESPL

All intellectual property rights, including without limitation trademarks, trade name, service marks, logo, copyrights, advertising copy, material, graphics, software etc., will remain the sole property of ESPL On a case-to-case basis, ESPL may, at its absolute discretion, permit the use of its name and logo on the business cards and other stationery materials used by the Franchise Partner. However, the usage of ESPL’s name and logo shall be solely for the purposes described in this agreement and will be subject to express prior written approval of ESPL and on the terms stipulated by ESPL It is specifically made clear to the Franchise Partner that such usage of the name and logo by the Franchise Partner shall not create any right, title, or interest in respect of the name, logo, or intellectual property in favour of the Franchise Partner.

8. PROHIBITION OF USING PHYSICAL FORCE OR CAUSING INJURY TO PERSONS OR PROPERTIES

Notwithstanding anything to the contrary contained elsewhere in this Agreement or any instructions/ guidelines given by ESPL in respect of any type of work/ assignment/ case that may be referred to by ESPL to the DSA under this Agreement, the DSA, their personnel/ employees or any other person acting on behalf of or at the behest of the DSA shall not use any physical force and/ or cause injury either to the customer(s) of ESPL and/ or to any other person or property during the course of the execution of any obligation/ job/ task/ work referred to the DSA for any reason whatsoever including any provocation by any person.

9. DOCUMENTS TO BE RETURNED BY DSA ON THE EVENT OF TERMINATION

In the event of termination of this Agreement in accordance with the provisions of this Agreement by either party for any reason whatsoever, the Franchise Partner shall forthwith return to ESPL all Materials, documents/ papers/ monies/ authorization letters/ properties of ESPL The Franchise Partner shall be responsible and liable for any loss or damages caused by not returning Materials or documents/ papers/ monies/ authorization letters/ properties of ESPL forthwith on termination of this

10. INSPECTION AND OFFICE SPACE

ESPL or its duly authorised representatives shall be entitled to enter upon the office premises of the DSA at all reasonable times during the working hours of the Office of the DSA for viewing, obtaining and inspection of the records in the office premises. The DSA shall provide office space and furniture and always make available records to ESPL for use by any officer or authorised representative of ESPL during the tenure of this Agreement.

11. NON-EXCLUSIVITY

The Franchise Partner understands and hereby acknowledges that this Agreement entered between ESPL and the Franchise Partner, Exuberant Systems Pvt Ltd does not give any exclusive rights to Franchise Partner.

12. RELATIONSHIP

1. This Agreement shall be governed by the specific provisions to the agency as laid down in the Indian Contract Act and nothing contained in this Agreement or any instructions/ guidelines that may be issued by ESPL from time to time shall be construed to create any relationship of joint venture, partnership, Master and Servant or Employer and Employee as between ESPL on the one hand and the DSA on the other or between either party hereto and the employees/staff/personnel of the other party. The parties understand clearly and agree that this Agreement covers only specific jobs to be carried/ performed by the Franchise Partner /DSA.
2. The Franchise Partner undertakes to ensure that its/his/her Personnel/employee/staff will have no claim whatsoever against ESPL and shall not raise any industrial dispute either directly or indirectly, with ESPL in respect of any of their service conditions or otherwise.

13. INDEMNITY

1. The Franchise Partner shall indemnify ESPL and keep ESPL fully indemnified and harmless against any loss, claim, action, proceeding, damages, expense, or cost that any customer or any other person whomsoever may make against ESPL in respect of any breach, violation, act of omission or commission by the DSA or its employee(s), staff, personnel, or representative(s) under this Agreement and/ or any instructions that may be given by ESPL to Franchise Partner/DSA.
2. The Franchise Partner /DSA shall indemnify and keep ESPL & Its Banking Partner & all group companies, fully indemnified and harmless against any loss, action, proceeding, damages, expense, cost, claim for damages that any customer or any other person whatsoever may make against ESPL
   or
   Even that which Exuberant Systems Pvt Ltd may suffer by reason of misuse by Franchise Partner /DSA or its personnel/staff/employee of the authority given to the DSA hereunder.

14. CONSEQUENCES OF FRAUD/BREACH

The Franchise Partner/DSA hereby acknowledge that in the event of any fraud, misrepresentation, gross negligence, wilful misconduct, and violation of any provision of this Agreement on the part of DSA, then in such case ESPL shall recover the amount of loss and damage that ESPL or its associate bank may suffer because of above activities from the DSA/Associate Partner.

Nothing contained herein shall restrict the rights of ESPL to pursue any other remedy at law or in equity with respect to such activities. The DSA/ Associate shall be entirely responsible for any wilful fraud or misrepresentation.

15. ASSIGNMENT

The Franchise Partner/DSA shall not assign any of her/his/its rights and obligations hereunder to any person or party without the explicit prior written consent of ESPL in this regard.

16. NOTICE IN WRITING

Any notice by either party to the other party shall be in writing and delivered at the address of the other party given herein below.

Address of ESPL:
7th Floor, Mayfair Tower, Old Mumbai-Pune Highway, Wakdewadi, Shivajinagar, Pune 411005

Address of the Franchise Partner/ DSA: (as per Udyam)
_________________________________________________________________________________________

17. NO DEEMED WAIVER

Any forbearance, waiver, or failure of ESPL to insist upon the performance of any provision of this Agreement shall not constitute a waiver by ESPL of any subsequent breach nor shall such waiver prejudice, affect or restrict the rights of ESPL hereunder.

18. GUARANTEE OF THE PERFORMANCE

The Franchise Partner/DSA declares and represents that they have requisite powers and authority to fulfil their obligations set out in the Agreement, and guarantee due performance under this Agreement.

19. AMENDMENT & ENTIRE AGREEMENT

This Agreement represents the entire agreement between the parties in respect of the subject matter hereof and shall be modified, amended, or varied only in writing by a note of amendment signed by both parties in this regard. This Agreement supersedes all prior agreements, understanding and negotiations, whether oral or written between the parties hereto in respect of the subject matter hereof.

20. TERMINATION

This Agreement if not renewed shall stand terminated on the expiry of the tenure of this Agreement or This Agreement may be terminated by either party at any time by issuing to the other party, thirty days’ notice+ in writing, without assigning any reasons therefore. Provided however, any rights and/ or obligations including any obligation to make payment/s that may have become due, of both parties prior to the date of receipt of the notice of termination of this Agreement by ESPL shall not be prejudiced and such rights and obligations shall be enforceable in spite of the termination of this Agreement.

21. ESPL may terminate this Agreement immediately at any time hereafter on the happening of any one or more of the following events:

1. The Franchise Partner/DSA or any of its staff, employee, personnel, or Representative committing a violation or breach of any of the Terms and conditions stipulated in this Agreement.
2. The Franchise Partner/DSA misrepresenting ESPL or it's banking partners or do any such act or deed which is detrimental to the interest of ESPL or it's banking partners.
   Franchise Partner/DSA shall be solely responsible for the conduct, acts of omission or commission of its staff, employee, personnel or representative.

22. CONSEQUENCES OF TERMINATION

1. Upon the termination or expiration of this agreement for any reason, the Franchise Partner/DSA shall:
   1. Immediately cease to operate as Franchise Partner/DSA and not hold itself in any way as Direct Selling Associate of ESPL, and refrain from any action that would or may indicate any relationship between it and ESPL
   2. Return to ESPL, forthwith all Material, documents, confidential information, statements, and all other property of ESPL
2. The expiration or termination of this Agreement shall be without prejudice to the accrued rights of Exuberant Systems Private Limited.

23. ARBITRATION AND JURISDICTION

1. All disputes and / or claims and / or questions whatsoever which shall arise during the continuance of this Agreement or afterwards either between the parties hereto or their respective representatives touching these presents, or the construction or application thereof, or any clause or thing herein contained, or any account or liability between the parties hereto, or as to any act, deed or omission of any party hereto in any way relating to these presents, shall be referred to arbitration to be conducted in accordance with the rules of arbitration and conciliation of the Arbitration and Conciliation Act, 1996 or any law pertaining to domestic arbitration as prevailing and in force at the time of such dispute/claim or question. The proceedings of such arbitration shall be held at Pune.
2. All legal proceedings shall be subject to the exclusive jurisdiction of the Courts at Pune.

24. SEVERABILITY

The invalidity or unenforceability of any provisions of this Agreement in any jurisdiction shall not affect the validity, legality, or enforceability of the remainder of this Agreement in such jurisdiction or the validity, legality, or enforceability of this Agreement, including any such provision, in any other jurisdiction, it being intended that all rights and obligations of the Parties hereunder shall be enforceable to the fullest extent permitted by law.

25. COUNTERPARTS

This Agreement has been signed by as many counterparts as are necessary, each of which shall be deemed to be an original.

24. HEADINGS

The headings herein are included for convenience of reference only and shall be ignored in the construction or interpretation hereof.

CODE OF CONDUCT, ETHICS AND BUSINESS PRINCIPLES FOR DIRECT SELLING ASSOCIATES OF “ESPL” The purpose of this Code is to emphasise the sense of responsibility among Franchise Partner/DSAs of ESPL, and among their sales staff/ representation and to encourage the highest level of ethical business conduct among all participants in the direct selling industry.

Franchise Partner/DSA must adhere to strict Codes of Conduct in their dealings with consumers and their representatives, sales staff, and independent sales contractors. These provisions include:

1. Franchise Partner/DSA and its sales staff/ representatives shall commit themselves to the high standards of ethical conduct and standards in their dealings with consumers and shall abide by the spirit and letter of this code. Franchise Partner/DSA shall conform to the principles of fair competition as generally accepted in business and law, particularly concerning:
2. Franchise Partner/DSA shall not engage in any deceptive, fraudulent, unlawful, illegal, or unethical practice. DSA shall ensure that no statements, promises, or testimonials are made which are likely to mislead ESPL / customers.
3. Franchise Partner/DSA shall truthfully identify themselves, their company, the products, and services of ESPL and the purposes of their solicitation to the prospective customer.
4. The terms of the offer of products or services by the Franchise Partner/DSA shall be clear, so that the customer may know the exact nature of what is being offered and the commitment involved in the availing or accepting the offer and, in particular, Franchise Partner/DSA shall be accurate and truthful as to any representation or offer made. DSA shall make every effort to assist the customer to evaluate the nature of the products and services. DSA shall be organised and operated so as not to:
   Create confusion in the mind of the customer, or abuse the trust of the customer, or exploit the lack of experience and knowledge of the customer.
5. Franchise Partner/DSA shall give sufficient time for the customer to read the entire contract form thoughtfully and without harassment. Where DSA sales staff notice the consumer has difficulty understanding the real meaning of clauses in the contract or of any aspect of the offer or sale in general, they shall, wherever possible provide the required explanations, or allow the consumer time to obtain other assistance for proper understanding prior to the signing of the order or contract. The demonstration or explanation of the product shall, as far as possible, be responsive to the needs of the individual consumer.
6. Franchise Partner/DSA shall not make statements nor condone statements, by inaction or otherwise, of any of its customers that contain false, misleading, unwarranted, or exaggerated claims, either directly or by implication. For example, if a competitor’s name or product is used, it shall be used only in the context of a factual comparison and significant terms of value.
7. Franchise Partner/DSA shall not be intrusive and shall respect the privacy of the customers. Contact (whether personal or by telephone) with the customer shall be made in a reasonable manner and during reasonable hours to avoid intrusiveness. A contact, demonstration or presentation shall be discontinued immediately upon the request of the customer. The right of the customer to refuse further discussion shall be scrupulously respected. DSA shall abide by the code of conduct for DSA as attached hereto.
8. To guide Franchise Partner/DSA’s sales staff or representatives in dealing with the customer, and with each other, Franchise Partner/DSA shall make available to their sales staff or representative the Code of conduct. Franchise Partner/DSA shall ensure that each of its sales staff or representatives becomes familiar and complies with the contents of these Codes.
9. Franchise Partner/DSA shall commit to abide by all applicable laws, rules, and regulations. Notable among DSA, however, is the belief that all business dealings must be carried out at a level well above the minimum required by law. Integrity and customer satisfaction shall be the two most valued objectives of the Franchise Partner/DSA.
10. Franchise Partner/DSA or its Sales staff/ representatives shall not do anything or refrain from doing something that would be detrimental to or against the interest of ESPL
11. A prospect (a prospective customer) is to be contacted for sourcing a Bank related product only under the following circumstances:
12. When the prospect’s name/telephone no/address is available & has been taken from one of the lists/directories/databases approved by the DSA Manager/Team leader, after taking his/her consent.
13. Franchise Partner/DSA should not call a person whose name/ number is flagged in any “do not disturb” list made available to him/her.
14. Franchise Partner/DSA should respect a prospect’s privacy. The Prospect’s interest may normally be discussed only with the prospect and any other individual/family member such as prospect’s accountant/secretary/spouse, authorized by the prospect.
15. Franchise Partner/DSA must not accept gifts from prospect or bribes of any kind. Any Franchise Partner/DSA offered a bribe or payment of any kind by a customer must report the offer to his/her management and ESPL

IN WITNESS WHEREOF the parties hereto have hereunto set and subscribed their respective hands and seals the day and year first hereinabove written.
SIGNED AND DELIVERED by

For Exuberant Systems Pvt Ltd (ESPL)

Mr. Manoj Ashok Sharma - CEO

SIGNED AND DELIVERED by the DSA
1. ___________________________.

Notes to above:

1. Payout will be released after clearance of all bank queries & verified by ESPL/ DOL Money payout team.
2. Payout is on Net Disbursement amount, after validation from the Bank.
3. Payout date will be 30th/31st of every month or instantly with limited products.
4. The payout will be done via A/c payee Cheque, wallet, or Net banking.
5. All payout dues will be paid, monthly, only after completion of all post-disbursal documentation formalities with the customer, as required by banking partners.
6. Final decision regarding remuneration to be taken by the Business Head of Dealsofloan.
7. Note: Deductions as per government laws would be applicable. e.g., TDS & GST.
8. All payout rates are subject to bank's sole discretion and can be changed by the Banks/NBFCs with or without prior notification.
9. Payout slabs may reduce/change for the subvention cases where processing fees / interest rate waiver to convince the customer.
10. Payout will be shared 50:50 ratio of the applicable slabs between Lead generator and lead fulfilment Franchise Partner/DSA for only lead sharing cases.

ANNEXURE

Exuberant Systems Private Limited (ESPL) makes use of its proprietary Partner Web/Mobile app / Customer Relationship Management (CRM) software to manage business with the Franchise Partner and mandates the CRM's use for all its Franchise Partner.

Refer link below to further read on CRM's terms of service:

https://crm.dealsofloan.com/tos

Exuberant Systems Pvt Ltd (ESPL)

Mr. Manoj Ashok Sharma - CEO

SIGNED AND DELIVERED by the DSA
1. ___________________________.

Other Terms and Conditions

• ESPL (DOL Money/ Dealsofloan) as an aggregator/BC Partner of various financial services, will appoint Franchise Partner as its associate for pan India sourcing of leads and subsequent fulfilment of the service for various products.
• This offering is on SaaS Software & Commission basis as a Service model
• Product wise turn-around time (TAT) depends on respective banks that varies from 48 hours to multiple days.
• ESPL/DOL Money/Dealsofloan does not have any control on loan approval\sanction process and it is at sole discretion of related bank/Lender.
• ESPL/DOL Money/Dealsofloan will try to get application approved by suitable bank on best effort basis but cannot guarantee approval directly in any case
• Acceptance or rejection of bank offer is sole prerogative of end user (customer)
• Only after end user consent, the respective service is delivered by related bank
• Bank\banks term is interchangeably used to mean bank or NBFC as may be applicable
• Credit Score\report is currently provided in collaboration of Equifax/CIBIL/CRIF
• For credit report, user consent is must and report will only be generated if end users mobile number matches with CIBIL/CRIF records
• In case of some banks, post sanction of loan, physical signing of loan agreement is required as part of the fulfilment process. This step will be required to be completed by the concerned retailer or who has generated the loan application
• Franchise Partner shall create a backend support team for managing the business of its retail network.
• All total targeted business slab for a product (total loan disbursement amount\ total card issued numbers\ Account opening) are for a calendar month unless otherwise stated
• In case of some banks, post sanction of loan, physical signing of loan agreement is required as part of the fulfilment process. This step will be required to be completed by the concerned retailer or who has generated the loan application
• Banks have the discretion to change payout percentage and\or structure of payout
• ESPL/DOL Money reserves the right to change payout percentage and\or structure of payout as and when required
• ESPL/DOL Money may add new banks and remove existing ones to its platform
• Banks may add/ hold/remove or change its APIs anytime, ESPL/DOL Money does not have control on the same.
• Lending Partner list is available on our website dolmoney.in
• Serviceability of loans/credit cards or other products on any location depends on available banks/NBFCs options on the location, location wise bank/NBFCs options may reduce or increase from time to time.

DOL Money Franchise Plan Terms & Condition

Franchise Fee & Charges:

Franchise Plan Name	Super 30 Plan
Franchise Fees-INR (Advance with 4 Instalments)	36,000
Payment - Upfront Payment - INR	12000
1st- Instalment	6000
2nd- Instalment	6000
3rd- Instalment	6000
4th- Instalment	6000
Franchise Annual Renewal Fees - INR	12000

Note: Franchise Fee is non-refundable, because it has involved various costs, like welcome kit cost, courier charges, Training Program charges, Franchise Team (Sales Executive) monitoring cost etc.

Payment Terms:

1. Franchise Fee Payment will be considered in Exuberant Systems Pvt Ltd official bank account only.
2. We will share the payment invoice digitally in our Partner dashboard only.

Franchise Terms & Conditions:

• Franchise Partner must have a dedicated office in Cities Prime area, office area must be above 100 Square feet.
• Franchise Partners must display proper local government issued Business Licence in the office premises.
• Franchise Partner must have an authorised certificate issued by DOL Money in the office.
• Franchise Partner must have followed/ comply with all rules & regulations as per the state & central government of India.
• The two sales executives must dedicate 100% of their efforts to the DOL Money module.
• Sales executives must be easily reachable during working hours.
• Franchise Partners have to verify the address of all Sales Executives and keep the record.
• Sales executives are required to provide daily reports to DOL's Network Relationship Manager.
• Franchise Partners are assured to inform DOL's Relationship Managers/Management if the sales executive is on leave.
• Franchise partners assure that strict action will be taken against any executive attempting to enrol directly as a DSA partner with DOL,
• Sales executives will be on the payroll of their respective partners. Franchise partners and sales executives are prohibited from soliciting money, gifts, or favours from any customers.
• DOL Money partners are not allowed to assign personal tasks to DOL executives. In the event that a sales executive leaves their position, our franchisee partner is responsible for onboarding a replacement within 10 days.
• A professional and formal dress code is mandatory for sales executives.
• Partners must comply with TRAI regulations for customer calls, and DOL Money will not be held responsible for any disputes arising from customers on the DND list.
• Payout process terms, including dates, validation, and product-specific terms, will be communicated separately.
• Minimum Sales Target achievement goals will be communicated to partners based on their sales executive count and location, and partners are obligated to meet these targets.
• Non-performing branches may lead to termination, and the Performance Improvement Plan (PIP) process will be shared.
• Annual renewal of the agreement is mandatory, and renewal is subject to branch performance.
• Compliance with all government-related taxes, GST returns, and tax obligations is the responsibility of the partner.
• DOL management retains the right to amend these terms and conditions, and if any changes will be communicated to you.
• Partners are responsible for executing and overseeing all marketing and branding activities on the ground. All other terms will remain constant with the signed agreement.