Ms. Deepika Rawat
Arthmate Financing India Private Limited
The Circle Work, 3rd Floor,
Huda City Center, Sector – 29,
Gurugram, Haryana – 122002
Email: statutory.compliance@arthmate.com
Tel. +91 – 7835009643
Arthmate’s Website Link:
https://www.arthmate.com/
Arthmate’s Term and Policy Link:
https://www.arthmate.com/helpTopic
Last Updated as on 2nd July,2024
Total Number of portfolio - 1 |
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Outstanding portfolio amount (Rs. in crores) on which DLG has been offered - 2.17 crores |
If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.
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Please give us up to 10 working days to resolve your complaint or query.
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of our access channels mentioned below. Please share the previous complaint number while accessing these channels
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Please give us up to 10 working days to resolve your complaint or query.
If the resolution provided at Step 2 does not meet your expectation, you can approach our Principal Nodal Officer through any of our access channels mentioned below:
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Please give us up to 10 working days to resolve your complaint or query.
For investigation related requirements please email us at statutory.compliance@arthmate.com
If after having followed Steps 1, 2 and 3 your issue remains unresolved or if you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.